Shipping Policy

We take pride in delivering every order with care. At this time, we ship within the United States only.

Production & Processing: Each order is carefully prepared within 2–3 days. Please allow extra time during peak seasons.

Delivery Estimate: Expect delivery within 10–20 days depending on your location.

Shipping Fee:
Flat rate of $5.99 per item applies. The highest rate will only be applied once per order.

We always aim for timely shipping, but delays caused by carriers or holidays may occasionally occur.

Order Changes:
Once your order is confirmed, we’re unable to modify or cancel it. Returns can be started once your product arrives.

Missing Package:
If your tracking says “Delivered” but your item is missing, contact the carrier. Still no update? Email us at support@mocrate.com, and we’ll take care of it.